The VIP program of any gaming site is essential in terms of CRM. The average lifetime (how long the player stays at your website) of a player is extremely important and by implementing a good retention program as well as providing the VIP players with guaranteed personal service, should ensure good player loyalty and give your site a high average lifetime of a player.

Depending on your business’ needs Netgame are able to provide the following:

• Create and organize your customized VIP program
• Manage VIP players - Direct phone and MSN contact with a VIP Manager (personalized service).
• Manage loyalty reward program (Should you wish to open a loyalty reward shop we will be able to help organize this for you).
• Supply Promotional Merchandise to players (We have business accounts with European and US electrical gadgets/ boys toys/ casino goods companies).